Ordered a case for my Samsung A6 tablet and Samsung S7 Edge, paid for both items by card, nothing received to confirm order. After a couple of days sent payment confirmation to ask for an update on the items ordered, received a response to say that he would check and advise, couple of days later advised items would be sent shortly. Upon receipt of this email, I wanted to double check that the A6 tablet case was the correct one, a response was received to say straight away that it was. Great, I thought. A couple of days later only the tablet case was received, sent an email straight away to advise phone case was missing, I was advised my order would be checked and I would be contacted....4 days later still waiting. Phone case eventually arrived, unfortunately it didnt fit the phone. Sent an email to advise I would return for a refund along with re-imbursement for the postage, due to the item being faulty. Just had the refund, however only 8.99 the cost of the phone case, there goes 1.67! All in all tab case is fab, shame about the time spent chasing the phone case for it to arrive faulty, and for me to be out of pocket by 1.67 let alone the time spent emailing.
Bought what was advertised as a genuine samsung s9 case. Definitely not genuine . Rubbish case . Thought I was getting a bargain at 12.99 but it's not worth 2.99.
Bought a leather cover for an IPhone 8. This went astray in the post. Contacted the company who sent a replacement immediately. Marvellous service. Thank you
Ordered an iPhone 7 rugged case protector on 23/9/18. Payment was done through PayPal. 12.99. I received an invoice on 23/9/18 but I am still waiting. for my goods. 3weeks later. Sent 4 emails to. AAMIR. KHAN. HE SAID CAN I HAVE YOUR ADDRESS I SENT IT. THEN IN ANOTHER EMAIL CAN HE HAVE A COPY OF MY INVOICE. WHICH I SENT. TODAY HE IS ASKING FOR MY ADDRESS AGAIN. HE SAID IN EMAIL TODAY. IF THERE WAS AN ISSUE. HE WOULD REFUND MY MONEY. F F S. OF COURSE I HAVE AN ISSUE. I PAID FOR GOODS 3 WEEKS AGO AND NOT RECEIVED THEM. ALISON. 13/10/18. SCOTLAND.
I had some issues with my order however the company worked hard to ensure the refund was given and they kindly sent me an iPhone case to use for free as a goodwill gesture. They have some issues responding to messages but I found when contacting through text message they were very helpful and efficient in their responses
topgadgetsuk.co.uk is a UK Electronics Store based in Bradford, Yorkshire and the Humber. topgadgetsuk.co.uk is located at 16 Bowland St, Bradford BD1 3BW, UK.
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